Table of Contents
Set settings & filters
Save filter settings
Clear filter set
Access saved filter sets
Download saved filter list
Save and share reports for quick access later
While in a report:
Select your Settings & Filters*, including:
- Account Filters: by Accounts, Primary Product, Tier, Region, Sales Rep, Account Manager
- Contact Filters: by Contacts, Roles
- Questionnaire Filters: by Questionnaire, Wave OR Start/End Dates*
- You may select a start wave without an end wave if that is the only wave for which you want to report
- Selecting a wave in the “Start Wave” filter will show all data in that wave.
- Selecting a value in the “End Wave” filter will show all results for the entered range of start wave and end wave
- Question Filters: by scores (0-10) relating to specific question types and attributes
*NOTE: The filter names are part of a default set and may change during implementation to better suit your company’s needs.
*NOTE: We suggest using Campaigns (“Waves”) instead of Dates for accuracy in including all Non-Responders. Waves are time periods used for sending, managing, and analyzing feedback and assessing change in customer perception over time (similar to a marketing campaign)
Save report settings
Run the report by pressing . You can save these filter settings to use across other reports by clicking the button under the report title heading at the top of the report. We recommend using a descriptive title that clearly distinguishes one saved report from another.
- Provide a descriptive title
- Use the “Shared Users” dropdown menu to select TopBox users (if any) with whom to share the report
- Use the “Message” field to provide a message to the selected shared user(s)
- Selected shared user(s) will receive an email message notification that includes the link to the shared report and a personalized message, if provided
- Enabling “Show In Navigation” will add the report to the Reports Saved section of the left navigation menu
- Make sure to click “Save”
Access and Manage Saved Reports
- Quickly access and utilize saved reports sets by navigating to Reports Saved View Saved Reports and click on the report title in the “Name” column
- Manage the list of saved reports:
- The “EDIT” button on the left of the report name to enable or disable “Show In Navigation”
- Enabling “Show In Navigation” will add the report to the Reports Saved section of the left navigation menu
- The “DELETE” button allows you to clean up the list by deleting reports that are no longer being used
- The “EDIT” button on the left of the report name to enable or disable “Show In Navigation”
Download saved reports list
- Data Table: